1. Introduction

niglabs.com ("us" "we" or "niglabs") is committed to respecting the privacy rights of our customers, visitors, and other users of the NIG Soft service provided via the nigsoft website. We created this Site Privacy Policy to give you a clear idea and confidence as you visit our Site and also to explain to you our commitment to fair practices and the protection of privacy. Your use of the Site is governed by this Privacy Policy and the Terms of Use. If you are registering an account or using the Site on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Privacy Policy on such individual's or entity's behalf.


2. Traffic data collected

We automatically track and collect the following information when you visit our website, they are:

  • IP address,

  • Domain servers,

  • Types of web browsers used to access the Site,

  • Types of computers accessing the Site,

  • Referring source which may have sent you to the Site,

  • Other information associated with the interaction of your browser and the Site.


3. Personal Information collected

To access certain areas of the site for you, you need to provide us certain information that personally identifies you. Personal Information includes the following categories of information:

  • Contact Data (such as your e-mail address, phone number, and NIG password),

  • Demographic Data (such as your gender, your date of birth, and your zip code),

  • Insurance Data (such as your insurance carrier and insurance plan),

  • Medical Data (such as your previous doctors and dentists visited, your reason for the visit and your date of visit, your medical history, and other medical and protected health information you choose to share with us).

  • If you communicate with us by e-mail or letter, any information provided in such communication may be collected as Personal Information.


4. Test values

We NIG-LABS are not responsible for the test values which you enter in our software to generate a report if there are any changes or modifications that occurred in those values the particular diagnostic laboratory is the one responsible for that we are not.


5. Cookies

Cookies are minor computer files that are transferred to your computer's hard drive which contains details such as User ID, User preferences, lists of pages visited, and activities are done while browsing the Site. You can also block or delete cookies from your hard drive whenever you want. If you disable our cookies, then you may not have access to entire features of our site. Generally, we use "cookies" to customize your experience on our Site and to store your password so you do not have to re-enter it each time you visit the Site.


6. Web analytics

We may use third-party website analytics services in connection with the Site. These website analytics do not collect Personal Information that you do not voluntarily enter into the site. These services do not track your browsing habits across websites that do not use their services. We are using the information collected from these services to find usability problems to make the Site easier to use.


7. Data

Our Service is online based so the data which you create during the process of using our website (generating reports) will be saved in the cloud server which can never be hacked or deleted. Your data will never be lost and you don’t have to worry about allocating space for your data because we provide a cloud server space it ensures your data safety and security. The data which is saved in the server will be always encrypted and will not be viewed and edited by NIGSOFT Private Ltd without your permission and your data is very safe with us we will never share your data with a third party.


8. Storage

We always store Traffic data and review postings, even after "deletion", and we also archive that information. All your personal information will not be modified or deleted until you request it.


9. Use of your information

We may use your Personal Information to recommend certain resources or medical providers. We may also use your contact data to inform you about our new services or contact you if anything is necessary. We may use your Demographic data, your traffic data, or your medical data to customize your experience on the Site, and in emails displaying content that we think you may be interested in according to your use.


10. Sharing of information

We may share certain information that we collect from you as we described in this Privacy policy, including as described below:

  • We may share your Contact Data, Demographic Data, and Medical Data with Providers you choose to schedule on the Site.

  • We will share your Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, or data storage and security) related to our operation of the Site. Those business partners will be bound to the same standards of security and confidentiality that we have promised you in the privacy policy, and they will only use your Personal Information to carry out their business responsibility to NIGSOFT Private Ltd and to provide required medical care services.

  • NIGSOFT Private Ltd does not share, sell, rent, or trade your Personal Information with any third parties for their promotional purposes.


11. User choice

You can also choose not to provide us any Personal Information. Without providing any information you can still access and use our Site, but you cannot able to access those portions of the Site which require your Personal Information.


12. Security

We will always keep your Personal Information private and will never share it with third parties unless we believe that disclosure of your Personal Information or any other information we collect about you is necessary to:

  • Comply with a court order or other legal process.

  • Protect the rights, property or safety of NIG-soft or another party.

  • Enforce our Terms of Use.

  • Respond to claims that any posting or other content violates the rights of third-parties.

The security of your personal information is always important to us. We follow industry standards to protect the Personal information submitted to us, both during the transmission and once we receive it. For example, when you enter Personal Information on our Site, we encrypt that information using Secure Socket Layer (SSL) technology. Although we make efforts to store Personal Information in a secure operating environment, you should understand there is no such thing as complete security, and we do not guarantee that there will be no un-planned disclosure of your Personal Information. If we come to know that your Personal Information is not disclosed following this Privacy Policy, we will use reasonable effort to notify you of the problem and extent of the disclosure as soon as possible and as permitted by law.


13. Public information

Any information that you may reveal in a forum or a review posting or other online discussion is open to the public in any way that is not private. You should always think carefully before disclosing any personal information in a public forum. What you have written may be seen or collected by any third parties and they can use it in anyways which is unable to predict or control. Before sharing any personal information be sure of what you are doing.


14. Lost or stolen information

You must immediately notify us if your Contact Data is lost or stolen, or used without your permission. In such a situation, we will immediately remove that contact data from your account and update your records accordingly.


15. Updates and changes to privacy policy

We reserve the right at any time to add to, change, update, or modify this Privacy policy so please have a look at it frequently. We will always post a notice on our Site with a link to the modified policy so that you can review it. In all cases, the use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected.


16. Controlling your personal information

As a registered user of the Site, you can modify some of your personal information you have included in your profile by logging in and accessing your account. NIG-LABS will use reasonable effort to delete or edit your Personal Information in your profile only if you request it. NIG-LABS has no obligation to delete any data or information you provide on your account. A registered user who wishes to close their account should contact [email protected].


17. Contacts

If you have any comments, concerns or questions about this Privacy Policy, please contact us at [email protected] or you are always welcome to our company. NIGSOFT Private Ltd, no: 133/31, A Sethukrishna Trade Centre building, 3rd floor, Trichy main road, Salem – 636006 (Near rajasabari theatre)

The Document was last updated on 27th Aug,2021